Insotel Fenicia Prestige Suites & Spa 

This was our second visit to the Fenicia having stayed the previous summer and we thoroughly enjoyed our time here again, so much so we are booked to return again this August. We are lucky to enjoy a number of holidays a year to different locations, always staying in 5* properties, but we keep returning to Ibiza and this hotel. We are family of 7 with 2 adults and 5 older teenagers (aged between 14 and 18 when we visited in August). To us the hotel offers everything we want and does it well. The location is great, in a quiet area but close enough to everything to be able to walk out the hotel to the beaches, bars and restaurants. We always have a car so the free parking opposite the hotel is great. The breakfast is fab. We generally go half board just because it’s often the only package offered by our agent, however we don’t tend to eat in the evening buffet that much as we prefer to eat out a la carte in an evening rather than buffet style, having said that from the few visits we made the offering and standard of the evening buffet is good. If we’re having a day around the pool we often use the pool bar for drinks and snacks. I know people feel it is expensive, but for us it is what it is and the quality is always good. This visit we had four Junior Suites and the rooms are very spacious and comfortable. They also were able to allocate us rooms together which was great. We love the pool at the Fenicia and the new sunbed toppers around the pool are lovely and comfortable. The pool attendant works so hard all day, helping people get beds, helping with umbrellas and giving out towels, as well as keeping everyone safe in the pool and administering first aid for any little accidents! If you want evening entertainment this probably isn’t the hotel for you but again the bar in the reception area is perfect for us, for a drink before we go out or when we get back of an evening before bed. Eva Lopas in the reception bar is a delight and so helpful, making lovely cocktails, even those not on the menu. All the staff at the hotel are excellent and offer a very high standard of service. What I think is testament to the hotel is the number of staff who clearly work there every year, from reception, to housekeeping, to the bars and restaurants, there were so many familiar faces who also remembered us, it felt like returning home. Can’t wait for our next visit this August and look forward to seeing the changes made to the hotel over the winter.

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I stayed with my husband for 3 nights in October. The hotel is beautiful, very well located in a very quiet area of ​​Santa Eulalia and with all the comforts. The free parking is in front, in a hotel property. All the staff was very friendly. We booked a DELUXE room and they gave us #1306 on the 3rd floor, with a balcony and a spectacular view of the river, part of the town and a piece of the sea. The room is spacious, good closets with drawers, shelves and several hangers and the air conditioning is very good. The mattresses are very hard, they could have at least added a softer topper or memory foam. You can choose between several types of pillows, a plus. We had a Nespresso coffee machine, but there was no kettle, apparently you have to ask for it, but a 5-star hotel should offer it without asking. You can hear a lot of noise from people walking with their heels on other floors, and from children. The bathroom is spacious, separate toilet and bidet, there is a shower and bathtub. The shower needs better lighting (there is a dichroic lamp but it doesn't illuminate very well) and it lacks a non-slip floor. The breakfast is excellent, in a very large and well decorated area, the staff serves all kinds of infusions and the coffee is very well made, the number of food counters and the quality of the products is a spectacle, from the fruits/cereals/yogurt, pastries, hot and cold food, cold meats and cheeses of all kinds, smoked salmon, avocado, salads, caviar, sparkling wine, various breads, different types of salt, oils and spices, to the omelette and pancake counter with its very friendly Argentinian chef. Nothing is missing. A luxury. 100% recommended. We will return without a doubt.

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My 8th visit and it never fails to deliver, staff and facilities excellent, i go to many other places around the work and Fenicia and Santa Eulalia always draws me back, the quiet location, the beautiful rooms, reception staff excellent also.